Susan Todd led a dynamic team to help the City of Burnaby and its citizens develop the award-winning Burnaby Social Sustainability Strategy. Her creative community engagement strategy attracted the participation of almost 800 Burnaby citizens. In a fun, engaging, respectful and educational manner, Sue guided the Strategy Steering Committee through many challenges and milestones. She consistently demonstrated grace, flexibility, attention to detail and the ability to "think on her feet". Sue is a reflective, responsive and rigorous professional whose passion and commitment helped to establish Burnaby as a local government leader in social sustainability.

Our Social Sustainability Strategy is one of our greatest recent achievements.

The Accountability Project training course led by Susan Todd helped us pursue our sustainability reporting with deeper understanding and more rigour. Her course and hands-on coaching taught us the importance of setting targets and determining materiality – particularly what matters to our stakeholders. She has provided valuable insights and advice that will enable us to move sustainability reporting forward as a powerful business tool.

From the very first conversation it was clear that Sue really understood where we were at in our CSR programming. We benefited from Sue’s years of experience and her guidance on how to move forward with a stakeholder engagement panel. These sessions allowed us to tap into the ideas and expectations of stakeholders in a mutually beneficial and respectful way.

Susan Todd is one of the few consultants we repeatedly come back to because she always delivers excellent results and provides real value to our organization. As we updated our five-year plan, she helped us prioritize and define key performance indicators to measure our progress – important information for our members, our funders and for realizing our mission. Susan takes sustainability from a lofty ideal and turns it into pragmatic action. This is where she excels.

Sue Todd of Solstice developed an environmental management system which is now part of the DNA of our company. In doing so, she gave us perspective on a triple bottom line approach before the term even existed.

Sue worked closely with us in the early days of social reporting, and helped to shape what has now become our award-winning accountability report. Sue's professionalism, thoroughness, and strategic thinking helped us to break new ground, improve our internal systems and processes, and ultimately our performance.

For over a decade, Susan Todd has helped us at MEC evolve our sustainability reporting, strategy and stakeholder engagement. I value her multi-dimensional knowledge – she’s an expert in social and environmental reporting and also brings a financial background, a sharp strategic mind and an understanding of the business drivers. She is always a step ahead of the bigger issues and can help us quickly get to the core of what we need to consider. She is insightful, productive, connected and solution-oriented. I appreciate her professional candor and I know that she cares about the success of our organization.